Welcome to the KnowledgeHub, our online customer help centre.

How to use the KnowledgeHub:

Click here for Engineering Support provided by our Instrument Engineers

Use this area for:

  • Spare Part Enquiries
  • Warranty Issues
  • Instrument Failures
  • Software Installation Issues
  • Certificate of Calibration Questions

Click here for Applications Support , Provided by Material Technologists

Use this area for:

  • How to use instruments and Test Materials
  • Questions regarding Standards and Test Methods
  • Instrument suitability
  • Interpretation of test results
  • Operator’s Guides
  • Material Safety Data Sheets
  • Problems which need testing solutions