Our Values

Setting the Standard

We are a forward-thinking company committed to forming close relationships, and have established numerous partnerships within the textile industry, from trade and standards organisations, to test houses, customers and distribution partners.

With a heritage spanning some 140 years, we have evolved and grown through a culture of continuous improvement, resulting in a thorough understanding of the applications, operating conditions and requirements of customers worldwide – from independent testing laboratories and test houses, to fabric suppliers, manufacturers and retailers.

Using knowledge and expertise, we consistently set the industry standard through product innovation and technology, with customer and user needs - present and future - driving our technological advancements.

We have Agents and Distribution partners all over the globe, ensuring locally available product whenever, and wherever you need it.

What we stand for

You can be assured that with James Heal, you will always receive the highest levels of product quality and customer service. Your needs are important to us, and in order to meet those needs as best we can, we stick to five company values. These values represent what we stand for; how we think; and act as a benchmark for how we behave - to ensure that we always set the standard and achieve excellence in everything that we do: